Privacy Policy | Charter My Bus

Charter My Bus LLC respects your privacy and is committed to protecting the personal information you share with us.

SMS Privacy Statement

We respect your privacy. Your mobile number and SMS consent information will never be shared with third parties or affiliates for marketing or promotional purposes.

All categories of data collection explicitly exclude any text messaging originator opt-in data and consent. This information is kept strictly confidential and will not be sold, shared, or disclosed to any third party.

If you no longer wish to receive SMS messages from us, you can opt out at any time by replying STOP or by contacting us at info@chartermybus.com.

2. How We Use Your Information

Booking & Fulfillment: Confirm reservations, process payments, coordinate with operators.
Customer Support: Respond to inquiries and resolve issues.
Internal Business Purposes: Analyze trends, audits, improve performance.
Legal Compliance: Comply with laws and enforce terms.
Marketing & Communication: Send updates, emails, and SMS (with consent).

You may opt out of promotional communications anytime.

3. Sharing of Information

We do not sell or rent your personal information.

A. Transportation Providers

We share trip details with trusted bus operators to fulfill bookings.

B. Service Providers

Payment processing (Stripe, Square)
Hosting & maintenance
Analytics (Google Analytics)
Email & communication tools
Cloud storage

C. Legal Requirements

Required by law or court order
To prevent fraud or enforce agreements
During mergers or acquisitions

4. Data Retention

We retain your data only as long as necessary for legal, business, and operational purposes.

5. Cookies and Tracking Technologies

Store session data
Analyze website usage
Personalize content
Enable remarketing (Google, Facebook)

6. Your Rights and Choices

Access your data
Correct inaccurate data
Request deletion
Data portability
Opt-out of marketing
Withdraw consent

7. Security of Your Information

SSL encryption
Role-based access
Encrypted storage
Regular monitoring

8. Children’s Privacy

We do not knowingly collect data from individuals under 18 years of age.

9. Third-Party Links

We are not responsible for third-party websites. Please review their policies before sharing data.

10. Changes to This Privacy Policy

We may update this policy anytime. Continued use means acceptance of changes.

11. Contact Us

Charter My Bus LLC
Address: 20561 NE 32nd Ct Sammamish, WA 98074 USA
Email: info@chartermybus.com