Privacy Policy

Your privacy is important to us

Charter My Bus LLC respects your privacy and is committed to protecting the personal information you share with us.

SMS Privacy Statement

We respect your privacy. Your mobile number and SMS consent information will never be shared with third parties or affiliates for marketing or promotional purposes.

All categories of data collection explicitly exclude any text messaging originator opt-in data and consent. This information is kept strictly confidential and will not be sold, shared, or disclosed to any third party.

If you no longer wish to receive SMS messages from us, you can opt out at any time by replying STOP or by contacting us at info@chartermybus.com.

2. How We Use Your Information

  • Booking & Fulfillment: Confirm reservations, process payments, coordinate with operators.
  • Customer Support: Respond to inquiries and resolve issues.
  • Internal Business Purposes: Analyze trends, audits, improve performance.
  • Legal Compliance: Comply with laws and enforce terms.
  • Marketing & Communication: Send updates, emails, and SMS (with consent).

You may opt out of promotional communications anytime.

3. Sharing of Information

We do not sell or rent your personal information.

A. Transportation Providers

We share trip details with trusted bus operators to fulfill bookings.

B. Service Providers
  • Payment processing (Stripe, Square)
  • Hosting & maintenance
  • Analytics (Google Analytics)
  • Email & communication tools
  • Cloud storage
C. Legal Requirements
  • Required by law or court order
  • To prevent fraud or enforce agreements
  • During mergers or acquisitions

4. Data Retention

We retain your data only as long as necessary for legal, business, and operational purposes.

5. Cookies and Tracking Technologies

  • Store session data
  • Analyze website usage
  • Personalize content
  • Enable remarketing (Google, Facebook)

6. Your Rights and Choices

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Data portability
  • Opt-out of marketing
  • Withdraw consent

Contact us at info@chartermybus.com to exercise your rights.

7. Security of Your Information

  • SSL encryption
  • Role-based access
  • Encrypted storage
  • Regular monitoring

8. Children’s Privacy

We do not knowingly collect data from individuals under 18 years of age.

9. Third-Party Links

We are not responsible for third-party websites. Please review their policies before sharing data.

10. Changes to This Privacy Policy

We may update this policy anytime. Continued use means acceptance of changes.

11. Contact Us

Charter My Bus LLC
Address: 20561 NE 32nd Ct Sammamish, WA 98074 USA
Email: info@chartermybus.com